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Our Team

Bill Connell (Group Director)

Bill majored in mechanical engineering and has more than 35 years of automotive and motor insurance experience in Europe and Asia.

Bill relocated to Asia in 1997 and worked in various automotive franchise dealers before taking on a regional aftersales role with Renault Asia Pacific overseeing the aftersales operations of ASEAN and Middle East countries. Prior to joining the Dickson Group, he was responsible for underwriting, pricing, strategy and sales in NTUC Income motor insurance, Singapore’s leading motor insurer.

Poon Heng Cheong (Deputy General Manager, Aftersales)

Poon has extensive workshop management experience, including managing large operations at Hitachi Capital and Jun Taiyo Service Centre. Poon is a Japanese vehicle management specialist, having studied and graduated from the Automobile Engineering College in Japan.

Kelven Ma (Customer Service Advisor)

Kelven is our Customer Service Advisor. He has close to 10 years of experience working at various vehicle dealerships such as Cycle & Carriage (Mercedes-Benz certified), Kah Motors and Regent Motors. Kelven was awarded the “Best Technician” and “Best Performing Customer Service Advisor” during his tenure with Kah Motors and Regent Motors respectively.

Ken Tan (Technical Executive)

Ken has more than twenty years of experience working at various continental vehicle dealerships such as Audi and Volkswagen. Ken is a fully trained diagnostic technician, certified by Audi and was previously a senior automotive foreman prior to joining the Dickson Group.

Loh Wei Leong (Technician)

Wei Leong is our technician. He has accumulated over 8 years of experience working at several dealerships as a senior technician. Wei Leong is Automotive Light Vehicle diploma certified and later on, Automotive Light Vehicle certified by Institute of Technical Education.

Tang Choon Hao (Technician)

Choon Hao is our technician. He has accumulated over sixteen years of experience working at several dealerships as both a service advisor and technician. He is skilful in vehicle maintenance, repair, tyres, etc.

Tan Choon Sian (Technician)

Choon Sian is our technician. He has accumulated around 5 years of experience working at various dealerships. Choon Sian is a hybrid trained technician certified by Institute of the Motor Industry (IMI).

Mahirah Muliani (Administration Officer)

Mahirah is one of two young customer service officers at Dickson Auto Care Centre. She brings with her more than 10 years’ worth of experience in the customer service domain in the Tourism industry. Mahirah obtained a Higher NITEC in Hospitality Operations and diploma in Business Administration (Marketing Management).

Chantelle Tung (Customer Service Officer)

Chantelle is one of two young customer service officers at Dickson Auto Care Centre. She brings with her more than 6 years’ worth of experience in the customer service domain for various industries. Chantelle worked with Komocco for around a year before joining us.

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CORPORATE OFFICE

Take the lift up to the fourth floor and you will find our corporate office. Waiting for an appointment? Take a seat at our comfortable reception area where complimentary Wi-Fi is provided as well!

SERVICE CENTRE

Not sure where to go or what to do while your car is being serviced? Have a little break at our cosy and air-conditioned waiting area! Complimentary beverages and Wi-Fi are also available, so you can surf the web while waiting.

Curious as to how your car is being serviced? Take a peek into our workshop through our large viewing windows and witness all the action that goes on behind-the-scenes.

PRE-OWNED CARS SHOWROOM

Our new showroom is brightly lit, and can house up to 10 cars. Book an appointment with us or just walk right in to view our wide range of vehicles. At Dickson Group, we pride ourselves on being transparent and providing quality services to our customers.

All our cars go through rigorous 38-point checks and are professionally groomed and sanitized before being displayed. Let us help you find your dream car today!

CONCIERGE

Welcome to our new, fully owned, 4-storey Dickson Auto Centre, housing a dedicated showroom, offices and service centre. This achievement is a testimony to our company’s continued growth and commitment to our business partners and customers.

Regardless if you are interested in buying or leasing a car, or just inquiring about our services, our friendly concierge staff will guide you to wherever you need!